The doctors for your clinic!
Copyright 2020 | Clinic Doctor, Inc. All rights reserved
Chiropractic billing services done right
ClinicDr simplifies the complexities of chiropractic billing services with a level of valued services perfect for your clinic.
Some clinics have high level billing personnel just looking for some help on mundane tasks. Other clinics need full chiropractic billing services. ClinicDr has solutions for every kind of clinic and gives you the freedom to modify services we provide as your clinic’s needs change.
Errors on claims is the single biggest reason claims are denied. The Federal government did a study of Medicare claims that determined 82% of chiropractic claims have errors. ClinicDr reduces your claim error rate to less than 1% with technologies that either fix errors or alerts you to errors before your claims are sent. Future denials are eliminated at the source. This technology alone pays for ClinicDr’s base fee.
ClinicDr has developed automated technologies to sort through the claim denials that slip through and identify claims that have a reasonable chance of getting paid with professional claim’s denial management. We meet with your clinic weekly to serve up written recommendations to get denials reversed. You decide if we take action to overcome the denial or if your team takes action. You are in control and can manage your billing department with a 1/2 hour weekly meeting.
ClinicDr has automated technologies that look for claims with no response from the payer. As many as 8% of submitted claims disappear with no response. This technology alone can pay for all of ClinicDr’s billing service fees.
ClinicDr’s cloud chiropractic software is a full featured practice management platform that is the same with our without our billing services.
You can decide at any time to turn on or off our chiropractic billing.
You can decide which of our chiropractic billing services you want at any time.
You are in control of us providing chiropractic billing services by simply meeting with us weekly for less than 1/2 hour and deciding which actions to take, based off a written report detailing our recommendations.
Free best chiropractic billing services:
- ClinicDr creates your claims for you.
- You can edit claims and create the EDI file you upload to your clearing house.
- You can create treatment plans that accurately predict the patients out of pocket expense.
- All claims are scrubbed, searching for errors prior to submission.
- You can present to a patient their treatment plan for them to sign and agree on financing terms for cash and insurance claims.
- Are you having staff turn over or difficulty with accounts receivables? Let us know and we can start billing services immediately!
Pay as you choose, chiropractic billing services:
- ClinicDr works on your billing needs 24/7.
- ClinicDr pays for and manages the clearing house.
- All clinic insurance payments go directly to your clinic.
- ClinicDr provides ongoing guidance on billing best practices.
- ClinicDr provides ongoing software and billing training for staff.
- ClinicDr only charges you for the services performed. You never get charged a percentage of collections.
- ClinicDr submits all your claims, enters insurance payments, searches for black holed claims, executes denial management and follow up.
- ClinicDr provides an automated Service Center that allows you to make claim and billing service requests 24/7.
- ClinicDr’s Account Manager (high level, experienced American) meets with you weekly, serves up a written report telling you about denials, makes professional recommendations to overcome denials and takes orders from you on what you want done.
Here is a list of some of our choose as you go Billing Services:
- Void Claim
- Re-submission
- Replacement Claim
- Secondary Submission
- Claim Delivery Verification
- Paper Corrected Claim Submission
- Fax Claims/Records (memo required)
- Appeal
- Upload EOB to CDr
- Report EOB entry error
- Return claim to pending folder
- Upload Records for claim in CDr
- Patient Statement – Rush request
- Upload Records and CDr create claim
- Claim Deletion
- Product Deletion
- Schedule Training
- Payment Deletion
- Write-off Deletion
- Schedule Update Call
- Patient Account Deletion
- Claim Status Call
- Insurance Verification
- Denial Management Call
- Request Call from Customer Service
- Exclude claim from overdue calling report
- Suspend from calling report for 30 more days
- Suspend from calling report for 60 more days
60% of our clients choose to have us provide billing services.
92% of our clients sign up and stay with us.
We hope to be the last practice management software and services platform, you will ever need!
ClinicDr started in Minnesota in 2004, but now serves clinics all over the U.S. with high quality billing services and cloud software. When chiropractic clinics outsource chiropractic billing service, having a high quality, reliable service with a proven track record like ClinicDr is a must. Billing has become more and more complicated and insurance companies use tactics such as reduced fee reimbursements, requests for complex documentation, and routinely postponed payments, all of which add to the struggle of keeping up with billing. By outsourcing your chiropractic billing services to a company like ClinicDr you have a company that focuses exclusively on chiropractic billing services and knows the ins and outs of the industry. ClinicDr is dedicated to handling your chiropractic billing services and help increase collections from insurance companies because we know the tactics insurance companies will use to deny payments.
Benefits of Outsourcing Chiropractic Billing Include:
- No cost to you for software support or upgrades.
- No costs from training, etc. for your staff when Medicare or health insurance changes take place.
- You have constant access to patient data and financial information.
- Your clinic has more time to deal with patient care.
- Chiropractic billing services companies have software support, backup computers, and off-site daily data backups so your information is safe, secure, and can be accessed quickly.
- Billing becomes highly efficient.
- You don’t have to worry about staff turnover.
- You don’t need to be tech savvy.
- You don’t have to focus on the business of billing and you can instead focus on treating your patients.
As you can see, there are many advantages available to clinics that outsource chiropractic billing. These advantages can be measured in collections but there is also tremendous value in the peace of mind that you will receive from outsourcing your chiropractic billing. It removes the headache of having to deal with insurance companies and can bring a more positive energy into your clinic. It helps to foster an atmosphere where the patient is the priority for everyone in the office. It saves you time and money that you would regularly be spending trying to take care of your billing in house, as well as helping to improve your collection rate. ClinicDr is a very effective way to outsource chiropractic billing services no matter where your clinic is located. Whether your practice is in Minnesota, Illinois, Florida, California, Texas, or anywhere else in the United States, ClinicDr can help you to remove the headache of in house chiropractic billing services and help your practice run more efficiently.
What You Should Expect From a Chiropractic Billing Services Company:
Not every chiropractic billing service company is built alike. Many billing service companies are operated using 1990 technologies out of grandmas’ basement. So what are the top 6 things you should expect from any billing service company you hire?
1. Real credentials.
You should expect your billing service company to employ people with advanced degrees and experience with millions of claims. They should have Masters degrees in business, chiropractic, coding, or law, with healthcare compliance experience. Many Chiropractic Assistants are not qualified in billing. Experience alone can create bad habits.
2. Software owned and built by the billing service company to do billing services for hundreds of clinics.
Most chiropractic billing software is built and designed to satisfy the needs of a single clinic. A well designed chiropractic billing company designs its software to take advantage of all the operational efficiency of congregating multiple clinics claim and processes which drives the cost way down, reduces errors, and drives the collection rates up. Imagine if you were a farmer who had multiple gardens to harvest rather than a single field. That would be ridiculous and highly inefficient! Yet, that is what many mom and pop billing services companies do when they use most commercial software. A mom and pop chiropractic billing services company also assigns a single person to do everything for your clinic. At ClinicDr, we have teams of people that are experts in narrow areas. You get a team of experts efficiently handling your claims with a high level American account manager being your main contact.
3. Cloud based.
The cloud makes it possible for you to have complete transparency. You should never have to call the billing service company to answer simple patient account questions. You should be able to see everything happening in your clinic from anywhere in the world with an internet connection. It is impossible for a billing service company to congregate all their claims and processes together unless they are truly cloud based. Having a connection merely with a clearing house does not make your software cloud based. If you have to load up any software at your clinic location, you are not using a cloud based system.
4. Control over the level of billing services you require.
Your billing service company should have a long list of services that you can turn on and off depending on your needs.
5. Fee arrangement not based on percent.
The cost of a billing service should never be based on a percent of collections. There are persuasive compliance experts who contend that percent agreements are illegal. Even if they are legal, those arrangements don’t work. A billing service company should be paid little when the clinic is careful at eliminating errors and allows claims to go through with no denials. Billing service companies earn their keep when they chase down the denied, and black-holed claims.
6. Virtual teams.
The complexity of chiropractic clinic billing is growing exponentially. There are 85 data entry points on every single claim. Your clinic needs highly available and regular access to a billing service representative that knows your clinic inside and out. You should expect your billing service customer service department to have a team meeting with your clinic on a weekly basis, and you should expect immediate access in case of emergencies.
ClinicDr employs the most credentialed and experienced staff of any chiropractic billing service company in the United States. ClinicDr, since 2004, has provided cloud based billing service software to chiropractors longer than any other chiropractic billing services company in the United States. 2/3rds of ClinicDr’s fees are optional and can be turned off and on at any time by the clinic. ClinicDr charges a low base fee, and small fees for manual processes required on problematic claims. Some of our clinics pay us as little as 1% of gross clinic revenues under our compliant fee structure. ClinicDr works as a virtual team member to provide you with a level of expertise and results you normally could never afford at a price that pays for itself.