When dealing with insurance companies or adjusters many chiropractors wonder if those insurance companies or adjusters are obligated to return their calls.
Well, the honest truth is no, they aren’t obligated to return any calls. Often times they won’t return phone calls. There are often times that they will lose your claim filing and treatment records. Know that these things happen and when they do happen don’t be surprised, just be a professional and call again or resend the information.
Insurance companies and adjusters are often very busy. They have no obligation to you as a chiropractor. They do have an obligation to their insurer, but not to the clinic.
So don’t be surprised if they treat you with a little less consideration than you’d like.
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