What You Should Expect From a Billing Service Company

Anytime you create a partnership with a 3rd party, there should be expectations that are laid out. This way, all sides involved are on the same page and there are no surprises once the relationship begins. When it comes to outsourcing your chiropractic billing and partnering with our team at Clinic Doctor, a billing service company, our services are transparent and the customers we serve are our top priority!

Here to Serve

At Clinic Doctor, we aim to serve your chiropractic clinic in a variety of ways. Saving you time so that you can spend more of your day with your patients is one of the key perks from outsourcing your chiropractic billing to our billing service company. Additionally, we can reduce any compliance issues you may run into, increase your revenue with less claim errors, and offer you 24/7 access to your claims through our cloud based billing software.

Clinic Doctor’s Billing Expectations

Now that you understand some of the ways we can enhance your practice, it is important for us to lay out the expectations. By partnering with our billing specialists at Clinic Doctor, a sample of what you should expect from our team includes:

● Educated – Chiropractic billing is not easy. Individuals without any education can’t be hired to perform this type of work. A billing service company should employ individuals with a wealth of education. At Clinic Doctor, our billing experts have Master’s degrees in a wide range of areas including business, chiropractic, coding and law.

● Home Grown – A billing service company should have the keys in hand at all times when it comes to driving the billing software. If changes need to be made to the software due to compliance changes, timeliness is key. At Clinic Doctor, our software was built and is maintained internally so that we handle all of the controls. Software adjustments are made easy thanks to our home grown software.

● Cloud Based Software – Being able to view your billing details whenever it’s needed should be very important. Although your chiropractic office may be open from 9-5pm, that doesn’t mean the work is done. By choosing Clinic Doctor, you can expect to have access to all of your billing records 24/7. All you need is a computer or tablet and an internet connection.

● Virtual Support – There may be times where you need guidance understanding the outcome of a bill, or making sure you are utilizing the billing software correctly. Having access to the billing experts is key! At Clinic Doctor, our billing representatives are available for virtual meetings whenever they are needed!

If you are ready to outsource your chiropractic billing and are in the market for a billing service company, make sure the expectations are laid out before you sign on the dotted line. At Clinic Doctor, we are completely transparent with our expectations and are eager to help your practice become more efficient. To learn more about our reliable billing service company, give us a call today.

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About the author

Todd Crabtree

Todd Crabtree

Founder & Chief Technology Officer. Founded Clinic Doctor Inc. in 2004, to innovate the providing of insurance billing services to healthcare providers in chiropractic clinics that lacked the resources to pay for qualified billing professionals.

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